Framework: HITRUST

Metrics and Key Risk Indicators (KRIs) under i1 provide measurable insight into control effectiveness and residual risk. Candidates must understand that HITRUST integrates these metrics into the PRISMA maturity model’s “Measured” and “Managed” stages, emphasizing continuous improvement. Metrics quantify control performance, while KRIs identify thresholds that trigger corrective action. Organizations must document how data is collected, analyzed, and used to drive governance decisions. Evidence may include dashboards, scorecards, and meeting records that show management’s active involvement.

In practical application, metrics might track patch timeliness, incident response times, or training completion rates. For exam purposes, candidates should connect these measures to the broader assurance narrative—demonstrating that compliance is not static but data-driven. HITRUST promotes a culture where metrics guide resource allocation, policy updates, and risk prioritization. The i1 level establishes this analytical mindset, laying the groundwork for the deeper metric-driven assurance required in r2 programs.
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