Framework: HITRUST

Incident response under the e1 program ensures that even small organizations have a structured, repeatable process for detecting, reporting, and managing security events. Candidates must understand that the goal is preparedness rather than perfection—documenting who does what, when, and how during a cybersecurity incident. HITRUST requires that organizations define an incident response plan, identify key roles, establish communication paths, and retain records of previous incidents or simulations. The emphasis is on having procedures that can be executed under stress and improved after review.

Practical application includes maintaining a documented escalation flow, conducting tabletop exercises, and ensuring all employees know how to report suspicious activity. For the exam, candidates should be able to describe the difference between an event, an incident, and a breach, as these distinctions drive reporting obligations and response actions. e1 also encourages post-incident reviews that identify root causes and corrective measures. Having even a basic plan in place demonstrates organizational maturity and ensures faster recovery when security issues arise.
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